Support & Repairs

For support & repairs in Australia please contact:

VorOtek Head Office
23 Point Henry Road
Moolap,
VIC
3224
61 3 5248 5809
61 3 5248 8417
  • Monday8:45am - 4:45pm
  • Tuesday8:45am - 4:45pm
  • Wednesday8:45am - 4:45pm
  • Thursday8:45am - 4:45pm
  • Friday8:45am - 4:45pm
  • Saturdayclosed
  • Sundayclosed
VorOtek will be closed for the Christmas/New Year Holidays from 1:00pm on Friday 24th December 2021 and reopening on Tuesday 4th January 2022.

If your device requires repair within Australia please package securely and send to:

Australian Repairs
Vorotek
23 Point Henry Road
Moolap,
VIC
3224
61 3 5248 5809

We recommend using a trackable express service.

Please include an up-to-date return address and contact details.

For support & repair outside Australia please contact your local distributor for instructions:

ASIA: CONX Partners
10 Anson Road #10-11
International Plaza
Singapore 079903
+65 9620 2147
New Zealand: JR Medical
+64 9 299 7556+64 0 21 281 6421
www.jrmedical.co.nz

New Zealand Repairs: Please contact JR Medical for all New Zealand Repairs.
North & South America: Black and Black Surgical
5175 South Royal Atlanta Dr
Tucker, Georgia 30084
+1 770 414 4880
UK: Audiology Planet
+44 0 330 2233 453

Rest of the world: Please contact Vorotek Australia for further instructions.